slo7500 Privacy Policy

1. Introduction

1.1 slo7500 is committed to protecting the privacy and personal data of all users of the Platform. We recognise that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.

1.2 This Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects applicable requirements under the Anti-Money Laundering Act (AMLA) and regulations issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

1.3 This Policy applies to all personal data collected through the Platform, including data collected during registration, gameplay, financial transactions, customer support interactions, and your use of any slo7500 mobile application or related service.

1.4 This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.

2. Data Controller

2.1 For the purposes of the DPA and this Policy, slo7500 is the personal information controller in respect of all personal data collected through the Platform. As personal information controller, slo7500 determines the purposes and means of processing your personal data.

2.2 slo7500 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO using the contact details set out in Section 15 of this Policy.

3. Personal Data We Collect

3.1 slo7500 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification — you must be 21 or older to use slo7500);
• Residential address, city, and province;
• Email address and mobile phone number;
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS number).

3.2 Financial Data

• GCash or PayMaya/Maya account details (mobile number associated with the e-wallet);
• Bank account details for bank transfer transactions (BPI, BDO, UnionBank, Metrobank, and others);
• Debit card details (card number, expiry date — CVV is never stored);
• Transaction history, including deposit amounts, withdrawal amounts, and dates.

3.3 Gaming & Account Data

• slo7500 username and account ID;
• Game history, bet amounts, win/loss records, and session duration;
• Bonus and promotion usage history;
• Responsible gaming settings and self-exclusion status.

3.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Pages visited, features used, and time spent on the Platform;
• Login timestamps and session data;
• Cookies and similar tracking technologies (see Section 10).

3.5 Communications Data

• Records of your communications with slo7500 customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and survey responses you submit to slo7500.

4. How We Collect Your Data

4.1 slo7500 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Data collected automatically when you access the Platform, including through cookies, log files, and analytics tools;
• Third-party sources: Data received from payment processors (e.g., GCash, PayMaya), identity verification service providers, and fraud prevention services, where you have authorised such sharing;
• Regulatory sources: Data received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities in connection with our legal compliance obligations.

5. Legal Basis for Processing

5.1 slo7500 processes your personal data on the following legal bases under the DPA:

5.2 Where slo7500 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, please contact our Data Protection Officer using the details in Section 15.

6. How We Use Your Personal Data

6.1 slo7500 uses the personal data we collect for the following purposes:

• To create, verify, and manage your slo7500 account;
• To verify your identity and age (21+) in compliance with PAGCOR requirements;
• To process deposits, withdrawals, and other financial transactions through GCash, PayMaya/Maya, bank transfer, and debit card;
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities;
• To provide customer support and respond to your enquiries and complaints;
• To administer bonuses, promotions, and loyalty programmes;
• To monitor gameplay for responsible gaming purposes and to apply self-exclusion or account restrictions where appropriate;
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts;
• To send you marketing communications about slo7500 promotions and new features, where you have opted in to receive such communications;
• To analyse usage patterns and improve the functionality, security, and user experience of the Platform;
• To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to PAGCOR and the AMLC.

6.2 slo7500 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for processing.

7. Data Sharing & Disclosure

7.1 slo7500 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

7.1 Service Providers

slo7500 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya/Maya, banks), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. These providers are contractually bound to process your data only on slo7500's instructions and in accordance with applicable data privacy law.

7.2 Regulatory & Law Enforcement Authorities

slo7500 may disclose your personal data to PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of slo7500's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.

7.4 With Your Consent

slo7500 may share your personal data with other third parties where you have given your explicit consent to such sharing.

8. Data Retention

8.1 slo7500 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

8.2 Upon expiry of the applicable retention period, slo7500 will securely delete or anonymise your personal data in accordance with our data disposal procedures. Anonymised data that can no longer be linked to you may be retained indefinitely for statistical and analytical purposes.

9. Data Security

9.1 slo7500 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• AES-256 encryption for data stored at rest;
• TLS 1.2 or higher encryption for all data transmitted between your device and the Platform;
• Multi-factor authentication options for your slo7500 account;
• Regular security audits and penetration testing by independent third parties;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Comprehensive staff training on data privacy and security obligations;
• An incident response plan for managing personal data breaches in accordance with NPC notification requirements.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, slo7500 will notify the NPC within 72 hours of becoming aware of the breach and will notify affected individuals without undue delay, in accordance with the DPA and NPC Circular No. 16-03.

9.3 While slo7500 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your slo7500 login credentials and for notifying us immediately of any suspected unauthorised access to your account.

10. Cookies & Similar Technologies

10.1 slo7500 uses cookies and similar tracking technologies (such as web beacons and local storage) on the Platform. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and improve your experience on the Platform.

10.2 slo7500 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional cookies: Remember your preferences, such as your preferred language and display settings, to personalise your experience on slo7500.
• Analytics cookies: Help us understand how players use the Platform so we can improve its performance and content. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent login attempts and other security threats.

10.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. slo7500 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

11. Your Data Privacy Rights

11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by slo7500:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of access: You have the right to request a copy of the personal data slo7500 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on slo7500's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe slo7500 has violated your data privacy rights.

11.2 To exercise any of the rights listed above, please contact our Data Protection Officer using the details provided in Section 15. slo7500 will respond to all verified data privacy requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11.3 slo7500 may need to verify your identity before processing a data privacy request to ensure that personal data is not disclosed to unauthorised persons.

12. Children's Privacy

12.1 slo7500 does not knowingly collect, use, or disclose personal data from individuals under the age of 21. If slo7500 becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

12.2 If you are a parent or guardian and believe that your child has provided personal data to slo7500, please contact us immediately using the details in Section 15 so that we can take appropriate action.

13. Third-Party Links

13.1 The slo7500 Platform may contain links to third-party websites or services, such as payment provider portals. This Policy does not apply to those third-party websites or services, and slo7500 is not responsible for the privacy practices of any third party.

13.2 We encourage you to review the privacy policies of any third-party websites you visit through links on the Platform. slo7500 has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Changes to This Privacy Policy

14.1 slo7500 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always indicated at the top of this page.

14.2 Where changes are material, slo7500 will notify registered players by email or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the changes.

14.3 If you do not agree to the revised Privacy Policy, you must stop using the Platform and may request account closure by contacting our customer support team.

15. Contact Us

15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by slo7500, please contact our Data Protection Officer:

15.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated: